Case Study on Team Coaching
Johanna: COO of a small international pharmaceutical company
The Challenge
The leadership team of a small international pharmaceutical company was under great pressure. The eight executives (Research & Development, Production, Marketing & Sales, IT, Finance, Supply Chain, HR, Compliance) had been hand-picked eleven months ago to lead the business but results were on the decline. Instead of working smarter, everyone was working harder within their own individual silos, not able to co-create or set priorities as a team. The team leader – the COO – realised that she and the team needed help.
The Approach
Together with the COO, I designed a series of off-site events. Each one targeted a specific aspect of team development, such as building a team culture, becoming skilled at co-creation and setting and achieving team goals. During each event, the team worked on real and pressing business issues (budgets, reorganisation, increasing sales) while simultaneously getting to know each other through targeted activities such as storytelling and feedback.
The Impact
As a result of the initiative, team members reported a higher level of mutual trust, felt more in step as a team and were more comfortable asking for and giving feedback. The team was able to redesign internal processes, resulting in a 20% increase in time to market. People engagement scores increased by 0.9 points.